With so much choice in the cutting tool world, here at FORMAT Tools we understand that it can be hard for customers to work out which cutting tool manufacturer to choose.

In our experience, six key factors that affect such an important decision include:

1. The quality of the cutting tool itself

2. How cutting tool distributors are chosen and monitored by the cutting tool manufacturer

3. Breadth of cutting tool choice

4. Speed of delivery of the cutting tool

5. How the cutting tool manufacturer runs their business and is structured

6. Cutting tools pricing policy

In this blog story we will focus on number four, ‘Speed of delivery of the cutting tool'.

FORMAT Tools. How Speed of Response Can Combat Internal Miscommunication?

Manufacturing environments that run multiple production lines rely on really great internal communications. 

The correct amount of raw materials, the correct number of appropriately skilled personnel and – of course – the right kind and the right volume of cutting tools. 

Here at FORMAT Tools we have helped customers that have suffered because of internal misunderstandings resulting in (for example) the same cutting tool being required for two or more different jobs at the same time.

When this happens, additional tools are needed – double quick. Again, FORMAT Tool’s distributor’s speedy response helps.

FORMAT Tools – Helping Your Business to Say ‘YES' 

FORMAT Tools provide customers with the confidence to say yes.

The knowledge that we are there for our customers, super-responsive and prepared means that our customers can make faster and sometimes braver decisions on the front line because the FORMAT Tools distributors are there to address cutting tools needed really quickly. 

Confidence in responsiveness that a FORMAT Tools customer can have in FORMAT Tools can be mirrored in the relationship between the FORMAT Tools customer and their client base.

When you have FORMAT Tools on board – you can say yes.

FORMAT Tools – Uptime Impact 

Providing a fast and reliable cutting tool delivery service increases the average up-time of expensive, essential plant.

The knowledge that our customers can access almost any one of our almost 15,000 catalogued cutting tools within around 48 hours is a great boost for manufacturing confidence and ultimately the profitability of the business.