FORMAT TOOLS: Speed of response of our distributor is key Part 1
Wednesday, March 01, 2017
With so much choice in the cutting tool world, here at FORMAT Tools we understand that it can be hard for customers to work out which cutting tool manufacturer to choose.
In our experience, six key factors that affect such an important decision include:
1. The quality of the cutting tool itself
2. How cutting tool distributors are chosen and monitored by the cutting tool manufacturer
3. Breadth of cutting tool choice
4. Speed of delivery of the cutting tool
5. How the cutting tool manufacturer runs their business and is structured
6. Cutting tools pricing policy
In this blog story we will focus on number four, ‘Speed of delivery of the cutting tool'.
We understand that production problems can occur for reasons other than having the wrong cutting tool or cutting tool failure. Not having a tool delivered on time can result in downtime in production and a loss for your business that is the last thing we want here at Format Tools.
That is why the speed of response of our distributor is key.
At any point our customers can increase order volume or demand tighter delivery deadlines. When this happens, getting additional and/or different cutting tools quickly is important. Our specially chosen distributors specialise in ensure when this happens your tooling requirements are still delivered in the quickest possible time.
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